1 reviews | Active since Aug 2016
Fnb how can we help ourselves to your cash
I've been trying to get in touch with fnb loans. I was double debited in Feb and used fnb flatforms to lodge my complaints. I have had no positive feedback. I received a mail a week ago saying I will be contacted shortly. Nothing yet. I am currently in a fnb branch and no one can assist. I've been on hold with the fnb call centre for the past hour and a half. Your bank staff can attest to this
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***