Fnb how can we help lose your dream home :-(

<p>Last year we viewed a home we loved and decided to buy it. We had to sell the house we were living in to buy it. We then had to move into the new house and pay occupational rent while the house is being transferred onto our name. In that time we paint, replace the garage door, pay refusal removal companies, get the trees cut and much more considering no one lived there for a year prior. Fnb approved the bond on condition we get plans approved for an existing Lapa on the property. Long story short we are finally about to get the Lapa sorted and fnb now states sorry it's a year later we need to relook your finances so we cannot quality you for the full amount OMG ARE YOU SERIOUS. FYI why the hell would you approve us finance to buy a new car while we have a bond in the process and now use that as an excuse not to give us the full amount???</p> <p>WE ARE LIVING IN THE HOUSE AND ALREADY MADE IT A HOME AFTER POURING FUNDS INTO IT. Really FNB my husband and I bought every house and car through you guys out of loyalty and this is how you repay us. We didn't even know there was a time frame into getting then Lapa plans approved and it has been a horrible process my husband and I fought and now when its just about to be sorted you back out leaving us without a home. We only sold our house to buy this one. Where should we go now?? I am absolutely shocked by your service. I am guessing it's time I actually look at different banks right after I take this up with an ombudsman regarding the treating customers fairly rule. I FEEL CHEATED AND DOWN RIGHT DISGUSTED. Looking forward to your response considering you just upgraded me to a private client...REALLY</p>