1 reviews | Active since Dec 2014
FNB...how can we help? Can you really????
<p>I'm very disappointed with FNB overall. I'm a client of FNB for over 9 years. Opened a business account and have a few other accounts as well. My turnover for my business is over R900 000.00. I've app**** for vehicle finance and have been declined, I've app**** for a personal loan and a credit card and have been declined. Reason is that I have returns on debit orders, but if they look properly they will see that I pay those accounts via eft. I always refer my friends to FNB for business accounts and personal accounts. And what do I get from this...nothing. I honestly always praise FNB but now I'm terribly disappointed. I have decided to close all my accounts, and move to another bank that is prepared to assist me. All I needed is to get credit worthy again, but no help from FNB. FNB...how can we help? Can you really...I think that is false advertising...because FNB cannot and don't want to help me.</p>
Good day Ms.Pruislizelle
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms.Pruislizelle
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
