NP
Natasha P
1 reviews | Active since Jun 2013
08 Sept 2021, 13:10
FNB: "How can we frustrate you"
It has been impossible to get an appointment for the biometrics for my son's ID and passport.FNB call centre are not helpful. I don't understand it FNB is no better than Hone Affairs why have they agreed to be part of the this solution, it just causes more frustration and anger. Now I am forced to queue at home affairs because the system will not allow me to change the bank. FNB should change it's slogan to FNB: "how can we frustrate you"
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FNB (First National Bank)'s replyOfficial
08 Sept 2021, 14:30Good day Ms Pillay
Thank you for the email.
Please provide us with your Id number to be able to refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team
Thank you for the email.
Please provide us with your Id number to be able to refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply08 Sept 2021, 14:30
Official
Good day Ms Pillay
Thank you for the email.
Please provide us with your Id number to be able to refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team
Thank you for the email.
Please provide us with your Id number to be able to refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team