JJ
Johan J

1 reviews | Active since May 2018

31 Oct 2018, 15:38

FNB How can we frustrate you!!

Month end 1 teller on duty - they only have 2 teller booths. Waiting time 20 minutes. Incorrect deposit resulting in holding time on the phone for a further 20 minutes.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2018, 16:01
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***