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Donna M

1 reviews | Active since Aug 2011

26 Jun 2021, 18:46

FNB... HOW CAN WE FRUSTRATE YOU?

There should be an option for no star. Been with then since the days of BOB card. So yes I made an error.. accidentally transferred money from my cheque to 32 day account, instead of my Savings.The second I realised it i wanted to transfer it back but they want to charge me 275.. absolutely ridiculous. Theres an option for free within the next month... I need to pay things. How can I wait a month. There should be an option to change in the first few hours of a transaction in a vase like mine. I'm livid. Let's not talk about the crazy FNB bank app. They cant even help on there... caus there isnt even an option to complain about my issue. Then theres calling them... after 8 attempts I just didnt bother. The options on there are even worse and no one calls you back and theres no option to speak to a human being...only this voice automated craziness. Been wanting to change banks for the past 2 years and now seems to be the right time. I am beyond mad

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