SN
Sean N

1 reviews | Active since Mar 2017

13 Mar 2017, 14:22

fnb how can we do you in

<p>fnb have people working in their departments that have no idea what they are doing, their motto how can we help you, actually means how can we ***** more from you.</p> <p> </p> <p>People need to be carefull of fnb, I had a credit card account that ended up me paying back more than what I was supposed to pay and they have the ordasidy to threaten me after all proof of payments were sent, they are rude and unprofessional, fnb actually stands for liers, *****s, they have different people working on the debt collections but dont keep records, the file gets passed from one person to another and no-one knows what is going on, ***********, unprofessional and ********* people.</p> <p> </p> <p>If fnb was the only bank left I would not do business with this bank. And dont bother calling me because the phone will be put down on you without me listening to you.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 15:24
Official

Good day Mr. SeanMl

Thank you for posting this matter with us here at the complaints department regarding your service experience with FNB. Although the service has not been satisfactory we humbly request that you please provide us with your ID number so that we may log this matter as a formal complaint and provide you with a reference number for feedback and tracking purposes.

We await your response in this regard.

Thanks Regards

FNB Hello Peter Complaints Resolution

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e-mail: ***