1 reviews | Active since Nov 2017
FNB how can we destroy you
its real sad that I decide to open an account with FNB thinking that I am choosing the best bank to trust with my money , today I just received a notification of R16500 as a purchase if Im calling to find out about this I was told that this transaction occurred on the 24th of November but I was never notified about this only today on the 30th just got that notification, usually on each and every transaction they notify me immediately so why on this one ,no im left with overdrawn of 16k something for transaction that I don't even know on the 24th I never used my card I was at work .
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one