1 reviews | Active since Aug 2016
FNB - How can we avoid helping you!!!!
<p>FNB - How can we avoid helping you!!!!</p> <p> </p> <p>I’ve been a loyal FNB client for 17 years. Never skipped a payment and always on time etc. …may I add.</p> <p>I contacted FNB for a credit card limit increase and was told they will increase my credit limit to R4200 and this will take 3-5 working days.</p> <p>I have never received a limit increase and have never asked for one before neither until this day.</p> <p>A Week passed by and I haven’t heard a peep from them, I decided to contact them and apparently I have to fill in a form & sign….well of course I do!</p> <p>After doing all this and forwarding salary slips etc. etc. etc…</p> <p>Two weeks has gone and still nothing, by the third week I received an email “It gives us great pleasure to present you with a quotation of a R400 Limit increase!!!</p> <p>Like seriously and you want to increase my interest rate for R400!!!</p> <p>Have you guys gone mad? This is how you do business FNB!</p> <p> </p> <p>Thanks for wasting my time!!! I will be looking for a new bank!</p> <p> </p> <p>Our promise of "How can we help you?" says it all. – I CALL BULL****!!!</p> <p>FNB - How can we avoid helping you!!!!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
