FNB How can they not HELP you :(

<p>FNB doesn’t really care about their customers I’ve been calling sending emails to ********** get the same response no assistance AT ALL.I requested for a Top up on my loans since I can no longer afford the divided instalments, I’ve been explaining to them that I can’t afford to pay my other debit orders .I’ve never missed a payment on any product I have with FNB but each time I need assistance I get NOTHING. Each time I send an email someone calls you and promises things but they never get done, such a big Bank but they can’t even afford to make provisions for their loyal customers I’m so disappointed. If this is not sorted out I’m switching to a Bank that values their customers</p>