LS
Lambert S
1 reviews | Active since Sept 2012
16 Nov 2020, 10:58
FNB... How can they NOT Help you?
Absolute shocking and ****poor levels of communication and slow to no service whatsoever. And just like all other service providers... they will blame the ****demic for their utter incompetence and lack of service delivery.
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Replies (1)LS
Lambert S's updateReviewer Update
16 Nov 2020, 15:19FNB flat out refuses to reverse a transaction on my account, for an item purchased online, that was faulty, to which thereafter all of a sudden the marketplace refuses to refund, hence I raised a dispute with FNB to get the transaction reversed. The pathetic excuse used by FNB not to assist or reverse the transaction is that I accepted the seller's terms upon purchase, which is nonsense as nowhere on the purchase terms has the seller mentioned no refunds will be made. This was only stated by the seller upon me requesting a refund from them, and nowhere in the purchase agreement.
LS
Lambert S's update16 Nov 2020, 15:19
Reviewer Update
FNB flat out refuses to reverse a transaction on my account, for an item purchased online, that was faulty, to which thereafter all of a sudden the marketplace refuses to refund, hence I raised a dispute with FNB to get the transaction reversed. The pathetic excuse used by FNB not to assist or reverse the transaction is that I accepted the seller's terms upon purchase, which is nonsense as nowhere on the purchase terms has the seller mentioned no refunds will be made. This was only stated by the seller upon me requesting a refund from them, and nowhere in the purchase agreement.