FNB housing letting us down.
I have had the most annoying and disappointing encounters with FNB and their reluctance to assist me and my wife. My wife instructed them to deduct money for our home loan on the 15th of every month and one of their consultant failed to do that and now as a result it appears as if my wife doesn't pay as required even after she asked them to do the stop order of every month on the 15th. FNB home loan has made it difficult to buy a new home we want to buy due to their sloppiness. I am at a point where by I am fed up and actually want to save my money elsewhere. Now it appears as if my wife cannot manage the account and this gives us a bad record.
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FNB (First National Bank)'s replyOfficial
13 Mar 2019, 09:09Good Day Thabiso Faba
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply13 Mar 2019, 09:09
Official
Good Day Thabiso Faba
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***