1 reviews | Active since Jan 2013

18 Oct 2018, 11:19

FNB Housing Finance Useless

FNB Bond consultant are very useless. Why am i getting bad service from both FNB department? I am going to switch my bond to SA Home Loans, FNB is just giving me stress everyday. I ask for a letter that i have to send to my employer so that they can cancel salary stop order. Boom they send you installment letter, I ask them to cancel this month debit order because they have already debit from my salary, Boom got an sms and email that my payment method has been changed to salary. How???? What's happening??? Can someone please just help me!!! My HOME LOAN REF NO: ********** 899111

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2018, 11:59
Official

Good Day Mr A Decide

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***