LvdM
Liana van der Merwe
1 reviews | Active since Oct 2013
17 Sept 2019, 14:09
FNB Housing Finance non existing.
I am an Financial Advisor for Sanlam Life. We assisted clients with credit life insurance (Sanlam product comply 100%) but FNB keep rejecting it. We can't get a contact person at FNB to speak to (have been struggling for 2 months) and now the clients can loose their house. We are taking steps to the OMBUD now.
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FNB (First National Bank)'s replyOfficial
17 Sept 2019, 15:03Good day Liana,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Sept 2019, 15:03
Official
Good day Liana,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***