BR
Brandon R
1 reviews | Active since Mar 2016
08 Mar 2016, 14:37
FNB Housing Finance - No Response
I have contacted FNB on 01 March 2016 regarding a further bond that i would like to take out. I have still not been contacted by anyone from FNB. I have received emails from them but these emails are just transferring responsibility from one person to another. Yolandi Camps has instructed Bernice Ryan to assist now Bernice has instructed Simphiwe to call me. I have still not received a call from FNB as yet.<br>
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FNB (First National Bank)'s replyOfficial
08 Mar 2016, 15:07Hello Bran****376,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884670.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884670.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Mar 2016, 15:07
Official
Hello Bran****376,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884670.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884670.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)