FNB Housing Finance - How can we F you over!

So sick and tired of this ****. Your service sucks. Your staff is ***********. Constantly being harassed for bull. FNB Housing finance is a joke, Yes I was rude to your staff, if they done their job right they would have known that I was not in arrears. You harass me with your stupid generic SMS's and now calls?

First of all, I made double payments towards my bond in December 2018, because your stupid system did not pick up that I made a manual payment. I called your call centre and advised of this, and received feedback that the one payment will be allocated to January 2019, In January unfortunately due to your ever failing system another payment was made, this should have been allocated towards the Feb 2019 payment. In which I informed the consultant in December 2018 already that the debit date must be moved to the 25th and no longer the 20th. I made payment towards the Bond the 25th for March. Then an *********** useless consultant call me and harass me, telling me I am in arrears for Feb and March 2019. I mean who will just pay double every month towards a bond? I was rude to her cause if she had checked she would have picked up what I was trying to explain, but no the bank is right. I am furious where I am, sort your useless systems, procedures and uns****ed consultants out before harassing your customers with stupid SMS's and calls.