FNB housing finance have no TCF principles!!

<p>There go FNB debiting me an incorrect amount for my bond. This after I have called into the call centre not once, not twice but SIX TIMES to confirm the debit order. All the consultants I spoke to gave me the same amount but they clearly didn't communicate this amendment with the relevant parties. I demand my money be refunded!! It is unfair that a bond account, something so paramount in ones life, is handled so callously. Housing Finance is the one dept I wish FNB would pull up their socks in. I've NEVER received satisfactory service here. </p>