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gmashiane G
1 reviews | Active since Sept 2016
12 May 2020, 11:43
FNB HOUSING - COVID 19 PAYMENT RELIEF
Good day admin, Im so frustrated about FND COVID 19 payment refund process. I submitted my application 15 days ago already and the status of my application is still on step 2 since. I called FNB housing for 5th times now and they keep on referring me back to the APP. I need someone directly from that department to contact me urgently. Ive never experienced such a PATHETIC service ever with customer care call centre.
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Replies (2)gG
gmashiane G's updateReviewer Update
12 May 2020, 16:31FNB service is pathetic.....Im moving my Bond to Absa.
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gmashiane G's update12 May 2020, 16:31
Reviewer Update
FNB service is pathetic.....Im moving my Bond to Absa.
gG
gmashiane G's updateReviewer Update
14 May 2020, 14:02Good day... IM STILL WAITING FOR SOMEONE TO CONTACT ME!!!!!!!!!!!!1FNB DOESNT CARE ABOUT THEIR CUSTOMERS. I WAS PROMISED THAT SOMEONE FROM LEGAL DEPARTMENT WILL CONTACT ME REGARDING MY REQUEST STILL NO ANSWER!!!!... THIS IS VERY UNPROFESSIONAL OF FNB. I SPOKE TO ABSA CONSULTANT YESTERDAY IN REGARDS MY OTHER ACCOUNT THEY ARE SO PROFESSIONAL AND POLITE. I WISH FNB CAN HIRE PEOPLE WITH ABSA EXPERIENCE BECAUSE OF THEIR CUSTOMER SERVICE.... I HOPE TODAY SOMEONE WILL PICK UP THEIR PHONES AND CALL ME TO GET MY REQUEST RESOLVED.
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gmashiane G's update14 May 2020, 14:02
Reviewer Update
Good day... IM STILL WAITING FOR SOMEONE TO CONTACT ME!!!!!!!!!!!!1FNB DOESNT CARE ABOUT THEIR CUSTOMERS. I WAS PROMISED THAT SOMEONE FROM LEGAL DEPARTMENT WILL CONTACT ME REGARDING MY REQUEST STILL NO ANSWER!!!!... THIS IS VERY UNPROFESSIONAL OF FNB. I SPOKE TO ABSA CONSULTANT YESTERDAY IN REGARDS MY OTHER ACCOUNT THEY ARE SO PROFESSIONAL AND POLITE. I WISH FNB CAN HIRE PEOPLE WITH ABSA EXPERIENCE BECAUSE OF THEIR CUSTOMER SERVICE.... I HOPE TODAY SOMEONE WILL PICK UP THEIR PHONES AND CALL ME TO GET MY REQUEST RESOLVED.