SM
Sizwe M
1 reviews | Active since Oct 2011
18 Mar 2025, 16:57
FNB horror service
I was sent an eWallet more than a week ago then when I tried to withdraw it told me that my account was frozen. I went to the branch the following day and I could not withdraw or unfreeze my account. They said the hold was put on my account because I was flagged that I'm under debt review. 1stly I am not under debt review, Secondly I did not take out a loan so even if I was under debt review it doesn't make a difference lastly I didn't borrow money from FNB so this is the worst experience ever It's been a week if not more trying to get the money.
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Sizwe M's updateReviewer Update
19 Mar 2025, 13:45The pace at which you are taking to resolve this is appalling. I have waited for more than 7 days trying to resolve that thing. Now I must wait 7 more days. Because clearly I don't need that money? I need that money as in today. This 7 day thing won't work. Fix it now.
SM
Sizwe M's update19 Mar 2025, 13:45
Reviewer Update
The pace at which you are taking to resolve this is appalling. I have waited for more than 7 days trying to resolve that thing. Now I must wait 7 more days. Because clearly I don't need that money? I need that money as in today. This 7 day thing won't work. Fix it now.