FNB Horrible service embarrases customer

I have an FNB Business account for two years and every second month there is some problem. I lost flights trying to pay online, Got stranded at Toll roads, embarrassed myself at the petrol stations, and hit the lowest point after taking family of 15 people to dinner and then trying to pay with my card and it refuses to accept pin. For past 3 days it’s got so bad that the tap function no longer works and the machines that I try to pay at says chip malfunction. I am very disappointed with FNB Business and transacted over R2million rands so far and had nothing but bad service and long apologies. I have reached a point where I am ready to leave FNB for any other bank that can offer better services regardless of the prices. If FNB wants to keep me and my family’s 6 accounts then they have to do some fancy footwork immediately and the ****ty auto email response of getting back to me in 40 hours. I want 3 new business cards fully set up and delivered to me by courier and no cost for all the losses, embarrassment and suffering I experienced so far. I await high paid fat cat to actually get off their ivory tower and actually listen to a customer for a change and do some ****** work to resolve the ****ty service being shovelled out for high monthly bank charges. You have 48 hours to resolve or say goodbye to 6 accounts and R5 million in accounts just like that.