FNB horrible service

I app**** for a credit card online which was approved. They asked me to send through the necessary docs. Which I did.. kept getting an email stating that they still need the docs and I sent it 3 times. Then they came back saying my bank statement is missing pages. As I resent it they rep**** saying that they could not resolve the request. I have spent so much airtime on the calls to the call centre. When speaking to them today, they finally said that the statement needs to reflect 3 salaries. Now why couldn't the first idiotic employee that works there say that in the beginning. I would cancel the application but I was called saying that they can't proceed with the application unless they have my banking details to debit the costs from my account. Should've seen back then ut was dodge. Sounds like ***** to me. They now have a recording where I confirmed that they can do a debit order. What if they take money. When I asked to speak to a manager today, they were conveniently all in a meeting. \HOW CAN WE HELP YOU"as a slogan? Yeah right"