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Sipho N

1 reviews | Active since Nov 2020

11 Nov 2020, 16:49

FNB HORRIBLE BANK ******* BANK

FNB terrible service by end of the month I'm also canceling my account with them. I have a funeral cover with them that included my father but I was aware that I've put him on he passed away 2 years ago, and when I discovered that he was insured with now I'm trying to claim it they declined it no reason but they've been taking my money for 2 years **************** no phone call nothing

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Nov 2020, 09:20
Official
Good day Mr Nene

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

The reference number is:    ***NF

Regards,
 
 FNB Customer Resolution Center
 
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