mG
muneebah G

1 reviews | Active since May 2017

28 Jul 2017, 16:04

Fnb hopeless bank

<p>To begin with I app**** for a bond fnb (my bank) immediately declined me not even a 50% bond but another bank was willing to give me a bond. 2ndly I have 3 accounts with them, my family members also have accounts with them. I go to them to get change regularly and today I get told on my next visit they will be charging 1% for change. I can understand if u charge people that don't bank with u bt I bank with u and u charge me bank charges is that not enough? U guys are getting worse and worse every year. And every bank I go to u guys only have ****** 2 tellers even on month end that's ridiculous. Wake up guys or else u will be losing alot of clients. And stop being greedy and stop charging us who bank with u for change! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2017, 16:35
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)