WA
Wilma A
1 reviews | Active since May 2021
26 May 2021, 10:03
FNB - Hopeless
I had the worst experience with FNB. I had to register a FNB account online to receive funds. After doing the online registration I was notified to go to a branch to collect my card. After being at the bank for an hour I was told to ask the ladies at the door to help me with linking my account and online banking. Just to be told there was no-one to man the door and I cannot be helped. Contacted the bank telephonically and after an hour of being transferred from one person to the next I was told to go back to the branch to register my online banking.
It it not a user friendly system and I would discourage all new client to rethink applying for a bank account at FNB.
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