SM
Sam M
1 reviews | Active since Nov 2018
05 Nov 2018, 08:27
FNB Honfee *****!!!!!
I have noticed that an amount of R120 was debited on my Premier Cheque account on the 02 November 2018 with ref no: #Pmt Honfee.
I don't understand because i made a purchase of R35 and my account had money why would you guys charge me R35 + R120 for Honfee this is ridiculous. Please reverse back my money ASAP. I did not sign up for this!!!!!!
Moving to a better ban****!!!!!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Nov 2018, 13:33Good Day Sam Maleshane
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply05 Nov 2018, 13:33
Official
Good Day Sam Maleshane
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***