1 reviews | Active since May 2010
FNB Homeloans - We are working on your request - NOT!!!!
<p>I have emailed FNB Homeloans on numerous occassions over the last 4 -6 weeks regarding a query on my homeloan to which I instantly receive a standard auto reply of "we have received your email and are working on your request..... ".</p> <p>However nobody ever comes back to us with feedback either via email or telephone? What kind of service is this?? We have all our bank accounts with FNB as well as vehicle and home loans and they could not be bothered attending to the query of clients for over 20 years?</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 987467
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 987467
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)