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1 reviews | Active since Jul 2016
30 Jan 2019, 11:37
FNB Homeloans - Very untransparent and shady.
FNB Homeloans - Very untransparent and shady. Hiding information from me, not sending me statements as requested. I am beginning to believe they are colluding with transfer attorneys.
I had previous complained, Leareil had advised that someone would be intouch, no one did. He gave me a number to call to follow up, number is engaged.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jan 2019, 12:36Good day Matthew Glowacki,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have reviewed your profile and noted that a complaint had been logged yesterday the 29/01/2019. The complaint had been routed to FNB Home Finance for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Home Finance who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)
I have reviewed your profile and noted that a complaint had been logged yesterday the 29/01/2019. The complaint had been routed to FNB Home Finance for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Home Finance who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)
FNB (First National Bank)'s reply30 Jan 2019, 12:36
Official
Good day Matthew Glowacki,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have reviewed your profile and noted that a complaint had been logged yesterday the 29/01/2019. The complaint had been routed to FNB Home Finance for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Home Finance who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)
I have reviewed your profile and noted that a complaint had been logged yesterday the 29/01/2019. The complaint had been routed to FNB Home Finance for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Home Finance who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)