1 reviews | Active since Jun 2016
Fnb Homeloans - poorest customer service ever
<p>I app**** for a for a 2nd bond on my existing property on 12 April. After endless frustration and bungling on their part, I have still to receive any sort of feedback. </p> <p> </p> <p>I was thinking of switching my accounts over to FNB but after this fiasco, they are staying right where they are.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)