FNB homeloans poor offer when you are a premier client

<p>I received a homeloan offer from fnb which was below par. nedbank presented a better offer.</p> <p> </p> <p>i still prefered to go with fnb as i bank with them as a premeir client. i expected to get a better rate than what was given by nedbank.</p> <p> </p> <p>however, i received the same rate from fnb. why is that something i shoudl consider?</p> <p> </p> <p>In any case Nedbank rep**** with a better offer than their previous one without my prompting. I obviously went with nedbaks better offer.</p> <p> </p> <p>i subsequently received a call from fnb asking why i went with nedbank. i provided my reasons, only to be told that fnb would have paid my bond costs. now this sounds like sour g****s by the same bank which should have given me the best offer.</p> <p> </p> <p>why is it that i had to get a better offer from another bank before fnb will only better their offer and merely match the rate. and then to top it off, fnb tells me that they could have paid my bond costs. why only after.</p> <p> </p> <p>i expect to be given the best offer by the bank that i have banked with and had two homeloans with. </p> <p> </p> <p>What is FNB/s expectation fo how they treat loyal customers? How do they intend to help me? i certainly hope not with another banks matched offer</p> <p> </p> <p>Regards</p> <p> </p> <p>sincerely upset</p>