1 reviews | Active since Mar 2018
FNB HOMELOANS
I've been a faithful customer to FNB for many years. shocked to find out a platinum customer only qualifies for a R340 000 where another institution was prepared to give me R1 400 000.
When application was completed attached was 6 months payment reflecting all my allowance.
Im just more and more shocked with how FNB handles platinum customers.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***