HC
Hilene C

1 reviews | Active since Dec 2017

18 Dec 2017, 18:10

FNB Homeloans

We have submitted a further lending on 07 November and still awaiting payout. Sms received on 12 Dec to say request has been processed and allow 48 hours, still awaiting 6 days later. Communication and service is very bad. Very dissapointed in FNB Home loans for this unacceptable service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2017, 10:17
Official

Good Day Ms. Hchandler

Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the FNB Home-loans division segment for investigation and feedback to yourself.

Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.

Thank you again

Kind Regards

FNB Hello Peter Desk

Rahim Salamaan

Hello Peter Service Recovery Consultant

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