1 reviews | Active since Oct 2018
FNB homeloan/eBucks
FNB optimal offer :A home loan will offer you the finance you require to purchase an existing residential property. What you get 50% back in eBuks 0n your first home loan repayment.
Its is now three months later I got the FNB homeloan but cannot get the eBucks. I was told after the first month I onyt get the eBucks the following month . Now I am told I dont qualify for the eBucks because I did not apply for the FNB bond online.Nothing in the advert about this rule.
Good Day Mr Frans Vorster
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Frans Vorster
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***