FNB Homeloan Switch eBucks Broken Promises

FNB what a disgrace, I have read many unhappy FNB homeloan clients reports on this site who have complained about eBucks which were promised for a Homeloan switch which when followed up on were denied, and now the same has happened to me.

When I inquired on FNB Nav about switching my homeloan the FNB, the consultant contacted me and during the process confirmed we would receive 50% of our first homeloan repayment back in eBucks.

I have been following up since January and this matter is still not resolved, the last information I received was that we did not qualify, but documentation which I provided says we do, needless to say I have not had a response from FNB eBucks in the past 4 weeks.

It seems they are deploying a delaying tactic to see how many people actually stay the course and demand what they have been promised and make it as difficult and tedious to get what is rightfully due to you.

Shockingly poor service and broken promises which are damaging your clients trust in your brand FNB..!!