FNB HOMELOAN *******

What a messed up bank when dealing with your home loan, if I can get to move my home loan to another bank I will do it even if it costs me more. They could not be found on their numbers for Civic relief payments during lockdown after they sent those messages to contact them regarding the payment holiday. After smss and trials they set the form via email. No feedback of the progress of application. While daily they call me and remind me of my arrears. When I ask about the progress and after I followed up and still no answer, they could only escalate. 4months on they still call me and say they can't get hold of me, and they sent my bond statement to my email yet no feedback on my application. I'm ready to move my home loan to another institution, bye FNB!!