FNB homeloan, poor service

I would like to share my disgust in the way that FNB consultants handled my bind application it's bee almost 2 months now and they have still not give my attorney the proceed, how they doing it is that they don't check all the documents and send us 1 email with issues they send 1 issue at a time and everytime they reject it costs me 3 to 4 days to get another reply once the faults have been corrected, I cannot u der stand why everuthing is not checked at once, due to these delays I am being charged interest on my standard ban homeloan because we are late, we were suppose to be don't with the FNB homeloan by the 28th of April and we are now almost halfway through May, I can say this was the biggest mistake of myife and the most stressful experience, the worse part is that everyday that goes bye I'm losing money but that's not their problem, even with their E bucks, I was sent and SMS stating that I qualify for R5000 in ebucks up until now it has not been loaded, all these promises that you see o. TV I somehow believe not to be true because of this bad experience, I just hope that this review gets to the right people thst can help me to resolve my issue with FNB, I am totally disgusted with their level of service, they even messed up the interest rate by charging me s higher Interest rate, I also had to fight with them about that. From the begining this Bond process with FNB has been very painful and stressful, if I could and had my way now I would do things. Differently and not go with FNB, I can say this thst I am. Not a happy client of FNB right now, very poor service and the lack of knowledge from their emoyees just makes the situation worse, who checks and give 1 fault at a time, totally dissatisfied and disappointed with thhe level of service thst I received from FNB.