FNB Homelaons

<p>I am an FNB Private Wealth client and have recently app**** for FNB Homeloan on the 28/03/2017 and until today I have not recived any response. All the other banks have approved me and I have signed with Standard bank.</p> <p>It is unaccepatble for my own bank to not have given me feedback by now, my banker has been trying to sort this out and no response from FNB homeloans.</p> <p>What is the purpose of having to pay high banking fees if I cannot get the customer service I derserve ? The whole point of Private banking is so I can be assisted promptly when I need to, this has not been the case at all.</p> <p>Had this been a client of a different race group I am sure it would have been dealt with differently,that I am sure of.</p> <p> I will start the process of moving all my accounts to a bank that provide great service worthwhile for the fees I am paying.</p>