FNB Home loans realy bad service

Item: FNB (First National Bank)
Rating: 2
Author: Rudolf L

I am currently busy buying a house and my bond originators send the application to ABSA Standard and FNB<br> Standard bank approved me within 2 days and my own bank firstly declined me and after I called them and pointed out that they made a calculation error on my expenses they stated that it will change dramatically and that I should give them 3 more days it's been 3 weeks and I'm moving all my accounts over to Standard <br> <br> Farewell FNB been with you for over 20 years but after this appalling service I'm moving on<br>

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Replies (1)

FNB (First National Bank)'s replyOfficial

16 Sept 2015, 10:39

Hello Rudi0606,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 760940.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply16 Sept 2015, 10:39

Official