1 reviews | Active since Oct 2016
FNB Home loans - it sucks!
<p>FNB Home loan, deducted almost half of my salary after an arraangement was made to pay arrears without informing me, i lodged a complaint and being told i dont have to agree with their terms and conditions. what they expecting me and my family to eat this month, i just dont know. Anyone who is applying for home finance never consider FNB Home finance, they have no empathy for loyal customers, after 8 committed years of faithfulness, this is what they do. </p> <p>I am moving my bank, premier as i am, maybe they should joing guptas and leave with their colonised rules that are not compliant with South African credit regulations.</p> <p> </p> <p>So disapointing and useless bank that treats customers like trash!</p>
Good Day Miss Molaiwa,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss Molaiwa,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)