Fnb home loans ,how can we ***** you over and not give a damn

Fnb home loans ,how can we ***** you over and not give a damn!!!! my husband and i have a Fnb access bond since 2012 .we tried to transfer funds today to pay a doctor for our daughter's surgery only to get a message "insufficient funds" .we have paid up our home loan ,invested all our life savings in the access bond for rainy days .we called FNB only to be told we got access bond in error in 2012 .so they have corrected that without any warning or communication so our savings are gone ..what ******* is this ,what nonsense .big xenophobic bullies .will never recommend this bank to anybody .we will be giving Nedbank the business we were giving you .at least us the makwerekweres are welcome there