FNB home loans does not know their heir from their tail.

I spent 40min on 3 different calls trying to ask a simple question about the fnb report of a property I'm interested in. Not only did any of the 3 people I spoke to have no idea but they also do not seem capable of calling me back. Even after multiple promises. Sending a request via email was probably wishful thinking. The only response I got was Pearl Jacobs emailing me with an home loan application. If this is the kind of circus fnb is running then you my kindly place your home loan application where the sun does not shine.