VA
Vladimir A

1 reviews | Active since Apr 2018

10 Apr 2018, 14:16

FNB home loans

Especially I am long time client of FNB (since 2005) , They don't need to do external investigation into my financial matters, All records are with the Bank. I cant understand how bank that don't know nothing about me , found enough info to grant me better interest rate so quick.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Apr 2018, 15:43
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)