LM
Lee-Anne Mansour

1 reviews | Active since May 2015

17 May 2015, 18:52

FNB Home Loans

To put it mildly my experience with FNB over the past week has been VERY disappointing. Firstly I bank with FNB and have been for the past 7 years, I am considered as a PLATINUM BANKER yet when it comes applying for a home loan with FNB I am declined.<br> Out of all the banks I would have thought my own bank would approve me, instead the bank I don't even bank with approved my home loan with absolutely no problems.<br> This goes to show what a FNB Platinum client actually means to them.<br> I will now cancel my accounts with FNB and move over to the bank that considered my application and to say the bank that approved my home loan.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 May 2015, 11:58
Official
Hello leemansour,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 684877.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)