IM
Ismail M

1 reviews | Active since Feb 2019

08 Feb 2019, 11:53

FNB HOME LOAN - PATHETIC

Tried applying for a home loan from FNB, I earn a salary plus a much smaller amount a monthly directors fee from another company. FNB then wanted me to submit financial statements and management accounts for the company where I am a director. When I refused they then wanted to know if I am a shareholder whereby I gave them a letter from the said companies auditors and my accountant to say I am not a shareholder. FNB came back and have asked for the details of the shareholders of the company from which I receive a monthly directors fee. If they do not get this information they cannot proceed with the application even though I have almost the same amount in cash banked with them. They are not willing to give me a clear answer of yes or no, they are harping on the shareholding of a company where I am a director, infact what I did not declare in the application is that I am a director of several companies, if I had done that would they want shareholders and financial statements of these companies as well.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2019, 13:23
Official
Good Day Ismail Motala  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: *** 
Regards, 
Hello Peter Team 
Tel number: *** 
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2019, 13:24
Official
Good Day Ismail Motala  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: *** 
Regards, 
Hello Peter Team 
Tel number: ***