Fnb home loan (management horible service)

You have ruined my new home loan experience. I have been debited instead of the developer. I have contacted your depart on the 26th of August but no feedback as yet. When I call an email has been escalated to 3 senior manager. The head of building home I was told he was emailed but no response. I cannot wait for my home to be finished then I move my home loan. I am angry. I.m losing airtime contacting your bank. I lose data sending emails. That RB jacobs handle very useless does not response. Private messaged you no response. I regret having my home loan with you. Really 3 escalation to management and no response?

If this is how you treat your clients.