rM
robson M
1 reviews | Active since Apr 2018
14 Nov 2018, 09:50
FNB Home Loan , Freezing my Money without Notice for the second time in 6 months and Now 2 days no resolution
FNB have frozen my account again for the second time this year without any communication , they are telling me policy have changed so i can not access my money but they have not informed me about the policy change.
When asking to be given my money after calling them they want me to fill a form but they didn't ask for me to fill a form ,
this is the Second time this year , FNB please tell Me we dont need your money and i can move on to another bank that accepts foreigners
Robson
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FNB (First National Bank)'s replyOfficial
14 Nov 2018, 10:51Good Day Robson
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply14 Nov 2018, 10:51
Official
Good Day Robson
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***