WJ
Wian J
1 reviews | Active since Feb 2017
11 Jan 2019, 15:06
FNB Home Loan EBUCKS !!
Home loan 50% back in Ebucks. Deeply unhappy with the service I got until this far, and for a loyal Fnb Customer for 6 years now..
The Add from FNB stated that you get 50% back in Ebucks after your First Home loan repayment.
First Home Loan repayment done on the 30/11/2018, No ebucks received yet on 11/01/2019 and already made two payments
Confirmation received as well from the Home Loan Consultant that i will received he ebucks before the 8th of January"
"Good day Mr Jonck
I hope you are well.
I have received a response. They advise that the ebucks will be paid out in the 1st week of January, between the 1st- 8th of January.
I apologise for the delay and any inconvenience caused to you."
Beware people !!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jan 2019, 08:27Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply12 Jan 2019, 08:27
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)