1 reviews | Active since May 2017
FNB Home Loan Debacle - no service
<p>My flexi bond was cancelled after a misleading consultant gave me the wrong message. Despite my consistent replys that I cannot understand the conversation she cancelled the flexi bond option. I now cannot use this facility without reapplying for a loan.....</p> <p>I cannot get a satisfactory answer from anyone despite driving from KZN to head office in JHB.</p> <p> </p> <p>Terrible service.</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 201391
Regards Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 201391
Regards Complaints Resolution
Naomi Petersen
*** (option one)