FNB holds grudges

Dear FNB<br> <br> As I bank with FNB and hold a platinum cheque account I recently app**** for a Home Loan but was declined straight away with the following reason. Adverse record on credit card. It was strange as I got my Transunion and Experian credit report two weeks before I app**** and it looked good. I phoned FNB Home loans and they said it is the FNB credit card I had in 2011. Yes by all means that Credit Card was in arrears because of me being retrenched and unemployed for 7 months but I paid off the debt in June 2011 already.<br> <br> I phoned FNB credit card department and asked if they can update the status as advised by the Home Loans department but the reply from them was \We won't and you will always be a High Risk client"<br> <br> So FNB"