AG
Adolf G

1 reviews | Active since Sept 2020

19 Oct 2023, 11:37

FNB holding on to large payments without any effort to contact recipients to verify source of funds

An Attorney with a trust acc at FNB paid and cleared R 1.96m yesterday but despite all my efforts (secure chat, branch visit, careline) I was informed that my acc will be frozen. Maretha was excelent as usuall but FNB also hanged on to another 500k payment from a FNB acc saying a week ago saying that the payer must take it up with their bankers which they did. Is this a new way of FNB making interest??

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AG
Adolf G's update19 Oct 2023, 12:09
Reviewer Update
FNB's NEW SMART BLOCK SCHEME/****??. FNB staff member at new Smart Block division admitting that they hang on to larte payments (gaining interest) and leave the onus on the payer and/recipient to contact them which takes an hour according to the attorney who's trust acc is also with FNB. Deliberatly not contacting eiether party. ***NF