1 reviews | Active since Sept 2018
FNB Hire-ring *********** staff
The bank manager at KwaMnyandu Mall in Umlazi _Name:Lee_aane Pillay was clueless with opening a business account!! She even said she is not trained to do that. Why is FNB at Umlazi hirering Managers who are not qualified for this type of Job.....???? is it because we are black and they think that we do not know anything about banking or we are illiterate..? I am very dissapointed with the system offered to black consumers....you wouldn't find this in the white dominated areas. This is really unacceptable in such a highly recommended international Bank.
Good day Fezile Shabangu,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
*** (option one)
Good day Fezile Shabangu,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
*** (option one)